Effective Date: September 22, 2025
Website: https://99stores.co.ls

At 99c Discount Stores, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, shop with us, or interact with our services.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and non-personal information to provide better service, fulfill orders, and improve your shopping experience.

1.1 Personal Information

When you shop with us online or in-store, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)
  • Order history

1.2 Non-Personal Information

We may also collect non-identifiable data automatically, including:

  • Device type and browser information
  • IP address
  • Pages visited and time spent on our website
  • Cookies and tracking data to improve website functionality

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders you place on our website
  • To send order confirmations, updates, and customer support messages
  • To improve our website, products, and services
  • For marketing and promotions (only if you have opted in)
  • To comply with legal obligations and fraud prevention

Note: You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information.
However, we may share information with trusted third parties to provide our services, such as:

  • Payment processors (for secure transactions)
  • Shipping and courier partners (to deliver your orders)
  • IT service providers (for website hosting and maintenance)
  • Legal authorities, when required by law

4. Data Protection and Security

We take reasonable measures to protect your information, including:

  • SSL encryption on our website to secure transactions
  • Secure storage of customer data
  • Limiting access to personal information to authorized staff only

However, please note that no online transmission or storage system is completely secure. You share information at your own risk.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve site functionality and performance
  • Remember your preferences and shopping cart
  • Provide analytics to enhance your experience

You can control or disable cookies through your browser settings, but this may affect certain features of our site.

6. Your Privacy Rights

Under POPIA and other privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Withdraw consent for certain data processing activities
  • Request the deletion of your data, where legally applicable

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 18.
If we become aware that we have collected data from a minor without parental consent, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
The latest version will always be available on our website with the effective date clearly stated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

10. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.